In this type of situation, dust is the main reason for this duplication problem.
- Please load blank discs into all the drives.
- Close all burner trays at the same time.
- Keep an eye on the green busy light (this color may differ) located on each drive.
- Check to see if all the drive lights turn on, and then off, after a brief period of time.
- If all the drive lights eventually turn off, then attempt a copy run and observe if any of the following error messages display. If you see any of these error messages below, please refer to the appropriate online support article.
- Target Drive Not Ready
- Target Drive Overflow
- Source Drive Not Ready
- Source Disc Read Error
- Source Disk Empty
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